Privacy policy
Last updated: 18/03/2026
Who We Are
This website (xorro.store) is operated by IKONYX Ltd, trading as XORRO.
IKONYX Ltd is the data controller responsible for your personal data.
Registered address:
The Chapel, 58 London Street, Whitchurch, Hampshire, RG28 7LN, United Kingdom
Email: support@xorro.store
IKONYX Ltd is registered with the Information Commissioner’s Office (ICO) under registration number ZC097377.
What We Collect
We collect the information needed to run XORRO properly:
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Name, address and contact details
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Order and subscription details
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Payment information (processed securely by our providers)
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Communications with us
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Basic technical data (such as IP address and website usage)
How We Use Your Information
We use your data to:
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Process orders and deliver products
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Manage subscriptions
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Provide customer support
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Handle returns and refunds
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Improve our service
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Prevent fraud
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Meet legal and tax obligations
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Send marketing (only where permitted)
Legal Basis
We process your data under:
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Contract – to fulfil your order or subscription
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Legal obligation – for tax and regulatory requirements
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Legitimate interests – to run and improve our business
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Consent – for marketing communications
We may also process data where necessary to establish, exercise or defend legal claims.
Marketing
We may send you emails about XORRO where you have opted in or where permitted.
You can unsubscribe at any time using the link in our emails.
Sharing Your Information
We only share data where necessary to operate XORRO, including with:
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Shopify (our website platform)
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Payment providers
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Delivery partners
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Service providers supporting our operations
We do not sell your personal data.
International Transfers
Some of our providers may process data outside the UK.
Where this happens, appropriate safeguards are in place.
Data Retention
We only keep data as long as needed:
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Orders and transactions: 6 years (legal requirement)
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Account data: while your account is active
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Marketing data: until you unsubscribe
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Support communications: as needed for operations and legal purposes
Your Rights
You have the right to:
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Access your data
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Correct it
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Request deletion
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Object to processing
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Withdraw consent
To exercise your rights, contact:
support@xorro.store
You also have the right to complain to the Information Commissioner’s Office (ICO).
Security
We take appropriate steps to protect your data, but no system is completely secure.
Cookies
We use cookies to operate and improve the site.
You can manage your preferences via our cookie banner.
Children
XORRO is intended for adults aged 18 and over.
We do not knowingly collect data from children.
Health Information
We do not collect sensitive health data unless you choose to share it with us.
Changes
We may update this policy from time to time.
The latest version will always appear on this page.